Order Questions

What payment methods are accepted?

We accept all major credit cards.

When will my credit card be charged?

Your card will be charged when your order is placed.

What is the return policy?

Customer satisfaction is important to us. If upon receiving your item you aren’t happy with it, return it to us within 14 days of delivery in new condition and we will refund your money excluding shipping cost. This policy does not apply to belts.

Belts

Each belt is customized to the size you specify. Due to this we do not allow returns on belts. If there is a problem with the workmanship of the belt please contact us immediately and we will make it right.

Is there a guarantee?

We stand behind the quality of our workmanship and materials 100%. If you think there is a defect with any item please contact us immediately.

Shipping Questions

How quickly will my order ship?

Orders are shipped on a first come, first served basis. Since each item is handmade at the time it is ordered, there is a delay from when the order is placed to when it is shipped. Rest assured that your order will ship as soon as possible.  Current lead times are posted in the sidebar.

How will my order be shipped?

All our orders are shipped via USPS priority mail except for a few small items that are shipped via First Class Mail.  If you’d like a different shipping method, contact us.

What countries do you ship to?

Currently, our website is setup to ship to the US and Canada.  To ship to another country, please contact us for shipping cost prior to ordering.

Holster Questions

Can you make a holster for...

We are constantly adding new guns models to our gun list.  If you don’t see your gun listed, then please contact us to inquire if we can add it.

What is a sweat shield?

A sweat shield is a layer of leather that extends up the back of the holster to provide a barrier between the gun and the wearer. Even though it is typically called a sweat shield, its real purpose is to prevent the gun slide from digging into the wearer.

Lead Time

1 – 2 Weeks

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